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About

About Us

Main Objective

Desired Hope was established to engage with families who were and are being impacted by the current COVID-19 pandemic and any future natural or man-made disasters by supporting them psychologically, providing emotional care and social support free of charge.

Company Capacity

The organisation is directed led by and employs professionals who are qualified in mental health, psychology, psychotherapy, social care, counselling and business management. Some of the team members are individuals who have recovered or are bereaved from Covid 19. The company partners with other organisations who specialise in mental wellbeing and social welfare.

Our Mission

Our mission is to engage collaboratively with individuals and families who have been bereaved and  those who recovered but are experiencing a range of persistent symptoms (long Covid)  during the current pandemic (COVID-19) and any future disasters.

Our Vision

A society with complete social and mental wellbeing. Our goal is to significantly improve the mental health and wellbeing of  families affected through counselling, education, support and advocacy. Desired Hope through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that all families affected by disaster across the country and around the world receive care, shelter and hope. Families bereaved during the pandemic find closure and comfort whenever needed. We work with our partners so that our communities are ready and prepared for disasters

Our Values

Our values underpin how we work as an organisation and as individuals within it.

Empathy

We place ourselves in the individual’s shoes and feel what they are feeling. We are trained and encouraged to understand another person’s perspective or circumstance whether we agree with this person or not. We are curious and possess a desire to know and understand others.

Professionalism

We embrace the highest standards of integrity, endurance, knowledge and skills.

People-oriented service

We are always sensitive to people's needs and provide timely services with respect, fairness and confidentiality.

Diversity & inclusiveness

We acknowledge and honour the fundamental value and dignity of all individuals. We pledge ourselves to creating and maintaining an environment that respects diverse traditions, heritages, and experiences.

Ambitious

We believe individuals, and communities, are a force for positive change. We drive ourselves, and others, to make things happen.

Wise Stewardship

We are careful and responsible managers of the natural, built and human resources entrusted to our care. Our stewardship extends to all the gifts we have been given, including the donations we receive, our reputation and the good will of our community.

Impartiality

Desired Hope makes no discrimination as to nationality, race, religious beliefs, class or political opinion. It endeavours to relieve the suffering of individuals, being guided solely by their needs.

Transparency

We pride ourselves in providing complete visibility into all our activities.